Digital subscription service
FalconJA subscriptions provide digital access to selected software, analysis, AI, productivity, download, or support features based on the plan selected by the customer.
Recurring billing
When online checkout is activated, weekly subscriptions will renew every 7 days, monthly subscriptions will renew each month, and yearly subscriptions will renew once per year unless cancelled before the renewal date.
Cancellation of future renewals
Customers may cancel future renewals by using account-management tools made available after the payment system is connected. If self-service cancellation is unavailable, email admin@falconja.com with the customer name, account email, subscription plan, and payment reference if available.
When cancellation becomes effective
Cancellation stops future renewals. Access remains active until the end of the current paid billing period unless access is suspended for abuse, non-payment, security risk, or another reason allowed by the Terms of Service.
Refund requests
Cancellation stops future renewals. Unless otherwise required by law or stated in the Refund Policy, cancellation does not automatically result in a refund for the current billing period. Refund requests are reviewed under the Refund Policy.
Request timeframe and contact
Submit cancellation or refund-review requests as soon as possible before the next renewal date. Email admin@falconja.com with the customer name, subscription plan, account email, and payment reference if available.
Exceptions and availability
Service availability, account access, cancellation timing, and any provider-specific subscription procedures may depend on the active FalconJA payment configuration at the time of purchase.